Support for
International students

It can be overwhelming moving to a new country to start studying in an environment that is unfamiliar and with people you have never met. We understand how important a smooth transition is in setting you up for a successful learning journey so have a range of services that you can access for support and guidance.

Advisers for International Students

ISAs (International Student Advisers) are available to answer any questions you may have, big or small, about balancing life demands while adjusting to education, all elements of living in Brisbane, and when life becomes complicated. When you require professional or personal counsel, they will refer you to other providers.

Make an appointment

Phone: 07 3889 8233


Hours: Monday to Friday: 7:30am – 4:30pm

Address: 15 Terrence Road, Brendale, QLD, 4500


At ASG, we can suggest a variety of  housing options for students, including shared accommodation close to the campus. 

We have a designated Accommodation Adviser for international students who can assist you in finding a place to stay or provide advice on lease or contractual issues. Please do not hesitate to contact us if you have any questions about accommodation options.

ASG students can benefit from attending our Employability Skills Workshop where we can provide assistance with your job applications and offer interview techniques that will enhance your prospects of obtaining employment whilst studying at ASG. Please email for more information. Please note this is a support service, we do not provide employment opportunities.

When you are affected by an emergency, whether in Australia or your home country, ASG can help.


Brisbane is a low-crime city, and ASG campuses are secure. However, it is critical to understand what to do if something goes wrong. Dial ‘000’ for police, ambulance, or fire services in life-threatening situations.


Contact the International Student Advisory & Support team for assistance if you are in a non-life-threatening emergency or if you are hospitalised.


If you are feeling anxious or stressed, or if you need help between the hours of 5 p.m. and 9 a.m. on weekdays, weekends, and public holidays, call the ASG out-of-hours crisis line at 07 3889 8233.


Emergencies in the home country

Register your information with International Student Advisory & Support if you are directly affected by or concerned about an issue in your home country that affects you personally.


We can give you advice on how to handle the situation or give you access to a private room with a phone so you can contact close relatives in your home country who you are worried about. If you need to return home right away, we can help you with your academic obligations.

Guide to International Student Resources

Meet and converse with the International Student Advisory & Support team through the International Student Resource Guide – a personalised space in Matrix, our online learning management system. It contains vital information about Brisbane’s safety and wellbeing services for students.

Throughout your studies, you will have access to the International Student Resource Guide in Matrix and will be able to return to it at any time.

Student Fees

International Handbook

Costs of living, banking, and financial advice

Brisbane is a relatively expensive city, but there are ways to extend your dollars further.

Costs of setup

You should budget between A$2,300 and A$5000 for the initial costs of establishing yourself in Brisbane, excluding airfare. We also suggested that you budget A$1,000–A$2000 for purchasing a computer if you aren’t bringing one with you. In general, if you live near the city centre, your accommodation will be more expensive, but your transportation costs will be lower; if you live further away, your accommodation will be less expensive, but your transportation costs will be higher.

Costs of Living

Aside from the costs of relocating, the Department of Home Affairs (DHA) recommends that student visa holders budget at least A$21,041 for each year of study to cover living expenses. Depending on your living arrangements and lifestyle choices, we recommend a budget of at least A $25,000 – and more realistically, around A$32,000 per year. Tuition fees are not included in these costs.

If you’re bringing your family, you’ll need at least A$7,362 per year for your spouse and A$3,152 per year for each child (not including school fees and uniforms). Refer to our Sample Budget or the Study in Australia website for more information on ongoing living costs.


If you intend to work or have money paid to you from your home country while living in Australia, you will require an Australian bank account.

To open a bank account in Australia, you will need to provide various forms of personal identification, proof of your current address, contact information, and some money to deposit. If you open a bank account within the first two weeks of your arrival, your passport and flight ticket proving your recent arrival, along with a current address and some funds to deposit, are acceptable forms of identification. You may also be asked to show your student visa and/or Confirmation of Enrolment.

Please keep in mind that if you intend to work for a living while studying in Australia, you will require an Australian Tax File Number.

Help with finances

If you need financial assistance, please contact our Student Support Officer. They can assist you with budgeting and, if necessary, locating emergency financial assistance.