SIT20316

Certificate II in
Hospitality

The SIT20316 Certificate II in Hospitality course provides the basic operational hospitality skills to work effectively in a food and beverage environment. It is suitable for all ages and includes a full range of basic key skills including Responsible Service of Alcohol, safety and food hygiene and table service of food and beverage.

The learning is practical and hands-on, providing useful workplace skills and can be contextualized to any hospitality workplace environment. It is ideal for those looking for an entry-level hospitality position.

Units

The SIT20316 Certificate II in Hospitality qualification consists of 12 units of competency:

Core Units

  • BSBWOR203: Work effectively with others
  • SITHIND002: Source and use information on the hospitality industry
  • SITHIND003: Use hospitality skills effectively
  • SITXCCS003: Interact with customers
  • SITXCOM002: Show social and cultural sensitivity
  • SITXWHS001: Participate in safe work practices
  • SITXFSA001: Use hygienic practices for food safety
  • SITXFIN001: Process financial transactions
  • SITHFAB002: Provide responsible service of alcohol
  • SITHFAB004: Prepare and serve non-alcoholic beverages
  • SITHFAB005: Prepare and serve espresso coffee
  • SITHFAB007: Serve food and beverage

POTENTIAL CAREER PATHWAYS

Barista (Espresso Coffee Machine Operator)

Food and Beverage Attendant

Front Desk Receptionist

Function Attendant

Function Host

Housekeeper

Bar Attendant

Wait Staff

DURATION

12 weeks

(2 nights per week – work placement and independent study additional)

Delivery Model

Workplace/Face-to-face

Fees

Contact us for details.