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This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
BSBLDR411 Demonstrate leadership in the workplace
BSBLDR413 Lead effective workplace relationships
BSBOPS402 Coordinate business operational plans
BSBXCM401 Apply communication strategies in the workplace
BSBXTW401 Lead and facilitate a team
Group A
BSBCMM412 Lead difficult conversations
BSBCRT411 Apply critical thinking to work practices
BSBCRT413 Collaborate in creative processes
BSBFIN401 Report on financial activity
BSBLDR412 Communicate effectively as a workplace leader
BSBLDR414 Lead team effectiveness
BSBLDR521 Lead the development of diverse workforces
BSBOPS403 Apply business risk management processes
BSBPEF402 Develop personal work priorities
BSBSTR401 Promote innovation in team environments
BSBSTR502 Facilitate continuous improvement
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBXBD403 Analyse big data
BSBXBD404 Use big data for operational decision making
GROUP B
BSBCRT412 Articulate, present and debate ideas
BSBOPS401 Coordinate business resources
BSBOPS404 Implement customer service strategies
BSBOPS405 Organise business meetings
BSBPEF401 Manage personal health and wellbeing
BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence
BSBPMG430 Undertake project work
BSBSUS411 Implement and monitor environmentally sustainable work practices
BSBSUS412 Develop and implement workplace sustainability plans
BSBWRT411 Write complex documents
SIRXCEG004 Create a customer-centric culture
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